How do I notify the city of a possible code violation?
You may call the Code Enforcement Officer at (707)647-4599, or you may complete and submit the request investigation available online, or you may come to City Hall and complete the complaint form. The request will be investigated as soon as possible by the Code Enforcement Officer and prioritized by seriousness of the complaint. Life/Safety issues take priority over nuisance complaints. All complaints are investigated to determine whether a violation is present.
How does a complaint get processed?
If an ordinance or regulation is being violated, the Code Enforcement Officer will attempt to make contact with the property owner or tenant and advise them regarding the violation(s). The Code Enforcement Officer will request that the violation(s) be corrected within a specific amount of time, depending on seriousness.
If the Code Enforcement Officer is unable to make contact with the property owner or tenant, a Courtesy Notice of Violation letter will be mailed to the property owner and/or tenant. The letter will request that the violation(s) be corrected within a specific amount of time, depending on seriousness.
If the violation(s) are not corrected within the designated time frame, the Code Enforcement Officer will send a Final Notice of Violation letter, via Certified Mail, indicating that the violation(s) are to be corrected within a specific amount of time. The Notice of Violation also includes information regarding possible fines that may be imposed if the violation(s) are not corrected by the requested date.
If the violation(s) are not corrected by the date identified in the Final Notice of Violation letter, an adopted Administrative Citation program may begin.
What is code enforcement?
The Code Enforcement Division works to improve the quality of life in American Canyon's neighborhoods through awareness, education and enforcement. Code Enforcement exists not to punish individual property owners, but to maintain the greater good of the community by achieving compliance with adopted codes.
The division relies on our residents in many ways: First, to set an example by learning about, and adhering to, the City's codes, and secondly by contacting us when violations are observed.
The Code Enforcement Division is charged with enforcing codes which address public health and safety issues, including regulations related to garbage and rubbish, overgrown vegetation, inoperable or unregistered vehicles on private property, graffiti, zoning and dangerous buildings.
What type of complaint does the code enforcement officer commonly investigate?
Inoperable or Unregistered Vehicles on Private Property
Public Health and Safety Hazards
Graffiti on Private Property
Substandard or Dangerous Buildings (including lack of utilities)