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Frequently Asked Questions

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Expand/Contract Questions and Answers

  • Who do I contact if I have a complaint?

  • What are your office hours?

  • Where are you located?

  • What types of programs do you offer?

  • If our group is going to have a picnic at a City park, do we have to rent a picnic area?

  • How do you decide what programs and activities to offer?

  • What forms of payment do you accept?

  • Do I have to be an American Canyon resident to register for programs or classes?

  • What qualifies me as an American Canyon resident?

  • How can I reserve a facility?

  • What is the maximum capacity of your indoor facilities? Do the facilities come with tables and chairs?

  • Why must Recreation Center rentals end at 11:00 p.m. and Community Center rentals end at 10:00 p.m.?

  • If I register for a recreation class and can't attend, can I get a refund?

  • When is the swimming pool covered by the air-inflated structure?

  • I don't remember what level my child is for swim lessons. Can you tell me what level my child is?

  • How many students are in a swim lesson class?

  • Can I have a " specific " swim lesson instructor?

  • Do I have to participate if my child is taking swimming lessons?

  • When is the pool open for the public?

  • Can I rent the pool for a party?

  • Can I have a pool party during open swim?